Packaging Printing Singapore

The professional, efficient and unfailingly excellent service I have received over the past 21 years that I have dealt with Winson Press (and Magdeleine Yeo in particular), has been second to none. I cannot fault it in any way. The standard of print packaging we receive from Winson is excellent, with fabulous support around art file updates and recommendations for the best packaging solutions. On the rare occasions that we may have a quality issue or query, these are dealt with immediately.

I would go so far as to say, of the 75 suppliers I deal with, Winson press is the BEST!

Winson Press has been very responsive to our needs and they have proactively worked with us to carry out trials or revise the specs to cater to our needs, allowing us to get high quality products, which can be used effectively with our machines. Even after the implementation of the products, they are also open to changes, when the need arose, which allowed us to improve our automation rates.

Impeccable service, diligent and proactive attitudes especially from the key account executive / sales reps. Superb expertise from the production team. Ability to advise us from the beginning on the right printing and material approach, and what are the key areas to look out for.

We are very pleased with the excellent customer service provided by your company. Your customer service executive, Karen is extremely attentive and she assisted with all my enquiries with a great deal of patience. She effectively communicates the delivery schedule and inventory to both TTSH and STL which makes it easier for me to check and placed the order in a timely manner. We feedback that the box weight was below limits, she and Joe followed up and ensured that the specified weight was followed by production and QA.

Quality of products and communication has remained excellent since day 1. Thank you Magdeleine for the great service and reliability!

Provides excellent customer service. Karen is very detailed and ensures that the orders, invoices, and delivery of the items are on time. She communicates well with both vendor (TTSH and STL), by answering to all our enquiries and specific requests (e.g, batch enquiry, return and exchange of damaged goods, new specifications for an additional box size). When we were having trouble on logistics due to the growing TTSH Covid-19 cluster that restricted the vendor movement (both incoming and outgoing), she went out of the way to help reach out to STL to deliver the invoices to TTSH to avoid late payment.

Utmost dedication to quality, honest update on timelines (e.g. when the production had to be pushed back as the hot stamp mould needed refinement), very professional quotation and artwork/proof sign-off process, timely delivery. I also especially appreciate your (Magdeleine's) support, responsiveness, and advice given in terms of the printing process.

We always receive wonderful service from the team at Winson. They are always helpful, efficient, and quick to respond to our queries.

We have been working with your company for a very long time and your sales and design team had provided us a lot of help with the numerous changes we need whenever HSA requires us to make changes.

Good service, delivery just in time we (do) not need to keep stock in our warehouse.

Prompt delivery, and good customer service (friendliness when discussing artwork amendment)

Request are done promptly. Delivery usually done within 2 - 3 working days which is very efficient. Thank you for your hard work. We work hand in hand to ensure that patients are safe

Excellent service provided. Joe and Karen are very accommodating with regards to the product enquiries and customization we required. They have provided their input and expertise on how we can minimize the cost of the boxes by offering us brilliant solution of using BOPP film to cover the box window. Appreciate the close partnership in this collaboration for the benefit of our patients.

Reliable service and products. Reliable product defect rectification. Innovative and progressive.

Deliveries are on schedule. Winson Press has supported our requests for changes to schedule and several urgent requests. Quality of the products provided is good.

Winson Press understands customers’ needs and deliver as promised

Good communication and quality. Easy to liaise and very accommodating!

We want you to know that we are very pleased with the quality of your company provides. We sincerely appreciate your responsiveness and the way you conduct business.

Fast response time and delivery is always on time. Both service and printing quality are excellent.

Great communication and good quality

Exceptional service provides by sales personnel before, during and after sales. Very responsive, helpful and very willing to go the extra mile for customers.

I want to compliment one of your excellent employees, Magdeleine Yeo. Thank her for prompt and professional service. I have always received quality service at Winson Press, and when some problems happened to our artwork, she knew just what to do to solve my problem quickly and provide valuable suggestion. Such service builds great working relationships. I will recommend Winson Press to my friends.

Mag is awesome, and we love her very much. She always go out and beyond to service our account and is always providing us valuable advice to help enhance our packaging materials ❤️

Your team has never failed me of all my urgent requests. All delivery dates were met.

Good Service. Follow up consistently

Customer service is great, reps ask all the right questions to get the job done right and follow up is always good. Quality has never let us down, and our customers are always happy with the product.

Good quality printed items and keeping to the promise of deadlines.

1. Take business with NHG Pharmacy seriously.
2. Take initiative to get things done very quickly.
3. Professional, efficient and proactive in their approach.

Fast service and professional advice on what we need

Quick response to customer inquiries, high quality print, on-time delivery.